REFUND & RETURN POLICY

If there is an issue with your order due to negligence on our part or our carrier's, we will offer and ship a replacement gratis. For example, if your items arrive damaged or broken, after a brief investigation, we will quickly work to replace the items. We do not issue refunds if a customer changes their mind or does not like an item. Please contact us via email with your questions or concerns: info@memorysensecandles.com